JARAN GÜMRÜK
Data Protection Notice
In accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”), your personal data may be processed by Jaran Customs Consultancy (“Jaran Customs” or “the Company”) as the data controller, in line with the principles explained below.
At Jaran Customs, we attach importance to the confidentiality and security of the personal data of our customers, potential customers, business partners, suppliers, and website users.
2. Personal Data Processed
Depending on the nature of the service provided and the relationship established by our company, personal data such as name and surname, company/title information, telephone number, e-mail address, contact information, user account information, transaction and operation information, quotation requests, information regarding customs clearance processes, documents uploaded to the customer portal, transaction history, IP address, site usage and security records may be processed.
In cases required by customs procedures or relevant legislation, additional information and documents necessary only for the execution of the relevant operation may also be processed.
3. Purposes of Processing Personal Data
Your personal data may be processed for the purposes of carrying out customs brokerage, import, export, transit, warehousing, free zone, logistics and foreign trade consultancy services, evaluating requests for proposals, creating customer accounts, monitoring operations, receiving and checking necessary documents, communicating with customers, executing contract and service processes, performing financial and accounting transactions, ensuring information security and fulfilling legal obligations.
In addition, system records may be kept for the secure execution of document uploading, document downloading, viewing operation status, communication with consultants and similar transactions carried out through the customer portal.
4. Method and Legal Basis for Collecting Personal Data
Your personal data may be collected electronically or physically through the website, customer portal, proposal and contact forms, e-mail, telephone, physical documents, contracts, operational processes and information directly provided by you.
Personal data may be processed within the scope of the legal grounds specified in Articles 5 and, where necessary, 6 of the KVKK (Law on Protection of Personal Data); when explicitly provided for in the laws, directly related to the establishment or performance of a contract, when the data controller fulfills its legal obligations, when data processing is necessary for the establishment, exercise or protection of a right, and in line with the legitimate interests of the data controller, provided that it does not harm fundamental rights and freedoms. In processes requiring explicit consent, the explicit consent of the data subject is also obtained.
5. Transfer of Personal Data
Your personal data may be transferred to authorized public institutions and organizations, customs administrations, relevant ministries and official institutions, logistics and transportation service providers, warehouse and port operators, legal and financial consultants, information technology and infrastructure service providers, and business partners necessary for the operation, to the extent required by the service provided and in accordance with the relevant legislation.
The principle of data minimization is taken as the basis in transfer processes, and only the information necessary for the performance of the relevant process is shared.
6. Customer Portal and Document Security
Invoices, bills of lading, transport documents, declarations, certificates of origin, ATR/EUR.1 documents, power of attorney documents, and other operational documents uploaded to the customer portal are used solely for the purpose of carrying out the relevant customs and foreign trade transactions.
Our company aims to implement appropriate technical and administrative measures to protect personal and commercial data against unauthorized access, loss, alteration, disclosure, or misuse.
Users are responsible for the confidentiality of their account information and passwords.
7. Storage of Personal Data
Your personal data is stored for the periods stipulated in the relevant legislation or for the period required by the purpose of processing. Upon the expiration of the storage period and the cessation of the legal basis requiring the processing of personal data, the data is deleted, destroyed, or anonymized in accordance with the relevant legislation.
8. Your Rights Under the Personal Data Protection Law (KVKK)
As a personal data owner under Article 11 of the KVKK; You have the right to: learn whether your personal data is being processed; request information about this processing if it is; learn the purpose of the processing and whether it is being used in accordance with its purpose; learn the third parties to whom your personal data has been transferred; request the correction of incomplete or inaccurate data; request its deletion or destruction if the conditions are met; request that the corrections or deletions be notified to the third parties to whom the data has been transferred; object to a result that is detrimental to you as a result of analyses carried out exclusively by automated systems; and claim compensation for damages if you suffer harm due to unlawful data processing.